1. Go to the Start Menu, search for Local Group Policy and open up ‘Edit group policy’.
2. Navigate to the following directory:
3. Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
4. On the right-hand side, locate the ‘Require use of specific security layer for remote (RDP) connections’ and double-click it to edit it.
5. If it is set to ‘Not configured’, select Enabled and then in front of Security Layer, choose RDP
1. Press “Windows” + “R” to launch the Run prompt.
2. Type in “Control Panel” and press “Enter” to launch the classical control panel interface
3. In the Control Panel, click on the “System and Security” option and then select the “System” button.
4. In the system settings, click on the “Advanced System Settings” from the left pane.
5. In the advanced system settings, click on the “Remote” tab and make sure that the “Allow Remote Assistance Connections to this Computer” option is checked.
6. In addition to that, make sure that the “Allow Remote Connections to this Computer” tab below it is also checked.
7. Click on “Apply” to save your changes and then on “OK” to exit out of the window.
8. Check to see if doing so fixes this issue on your computer.
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